Reference

Open duiwin legal terms for India

This page sets out how access, account data, cookies, payments and support requests are handled on duiwin.

IndiaLocal lawCookiesAccount data
duiwin Open duiwin legal terms for India
CONTACT ROUTES

Explore legal contact routes

If you need help with a legal or account request, use the channel that matches the task.

Email request Send us the account email or mobile number, the change you want and any…
Live chat Use chat when you want a quick answer about region access, stored records or…
Support ticket For disputes or account security checks, a ticket gives you a dated trail and…
DATA SAFEGUARDS

Switch on account safeguards

We keep only the data needed to run your account, answer requests and meet legal duties.

Data handling

We keep only the account, device and transaction data needed to run the service, answer requests and meet legal duties. When a field is no longer needed, we remove it or shorten it in line with the retention period.

Cookie use

Cookies help us keep you signed in, remember language choice and notice broken pages. You can clear them in your browser, but some settings may reset and the page may ask you to sign in again.

Account security

Your login details stay tied to your account, so protect your password and device. We log access attempts, flag unusual sign-ins and may pause changes until the account holder is verified.

Record retention

We keep records only for the time needed to run the account, settle queries, complete checks or meet legal duties. After that, records are deleted or anonymised under our retention steps.

Change requests

If you want to correct a name, address or contact detail, send a clear request through support with the account email or mobile number. We compare it with the stored record before making a change.

Contact trail

Every request gets a written trail, so you can follow the same thread if you need a status update. That helps us keep the record clear when several checks are open.

Browse common legal questions

These questions cover access, stored records, cookies and change requests. If your situation depends on local law, the local rule applies first and the support team will answer only within what your region allows. We keep the process simple: send a clear request, add the account details that help us locate the record, and we will reply through the same channel.

Access depends on local law and is available only where local law permits. If your area does not allow it, the account flow will not offer access there.

We keep the records needed to run the account, handle support and meet legal duties. That can include sign-in logs, transaction traces and messages tied to your request.

Send the account email or mobile number, the detail that needs fixing and any proof that helps us locate the record. We compare the request with stored data before changing it.

No. Cookies help with sign-in, language choice and page function. They do not change what you can ask for, and you can clear them in your browser at any time.

We keep data only as long as it is needed for account operation, dispute handling or legal duties. After that period ends, we delete or anonymise it under our retention steps.

Our support team handles the case and keeps the thread in one place. Share the account details, dates and any payment trace, and we will reply through the same channel.